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Frequently Asked Questions

To help new customers get started with our service, we have compiled a list of FAQs that will help explain the basics, how to setup account registration and how to configure advanced features. You can either select from the category list or use the search field below to find an answer to your question.

If you are unable to find an answer, or need additional help, please call us on: 0330 043 2388

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FAQs My Account

How do I add extra credit to my account?

How do I add extra credit to my account?

You can add extra credit to your account by logging into your Dashboard > Voice > Call Credit.  Once on this page, simply select the amount you wish to add and then press the "Add Credit" button.  On this page, you can also set your call credit to top up automatically or set up notifications for whenever it falls below a given amount.

Your current credit is displayed at the top left of any dashboard page. 

 

If you need any further help today, please don't hesitate to contact our friendly support team on 0330 043 2388 or by email!

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