Simple transfers where your provider releases your number speedily will usually take around 10 working days. Single lines transfer across at the lower end of this timescale & multi lines on the higher end. Please do make sure you upload your ID documents as quickly as possible & we will submit your transfer as fast as we can. You can also specify a future date for the completion of the transfer if you'd prefer (so long as it is 10 or more working days in advance)!
If you need any further help today, please don't hesitate to contact our friendly support team on 0330 043 2388 or by email!